Free Shipping on orders over $75.00
How much does shipping cost?
The following list is for shipping to US only. No international sales at this time:
|Order Total||Shipping Cost|
|Up to $27.00||
|$27.01 - $45.00||
|$45.01 - $75.00||
|$75.01 and Up||
What shipping does THREADTAILS use?
Most items are shipped First Class or Priority USPS depending on amount and weight of items.
Does THREADTAILS offer refunds or exchanges?
Most items are made specifically for that order. There are no refunds or exchanges. The only time an item may be replaced is if it was my error. If this is the case, contact me immediately but no later than 2 days after receiving the item. It is the customers responsibility to make sure that all personalized information is left correctly so always be extra careful when leaving personalized information. Make sure all spelling and capitalized letters are submitted correctly.
Due to sanitary reasons, all pet items are not returnable for any reason.