Most items I offer in my THREADTAILS shop are designed and made when you place your order. I offer several options like size, style of shirt, design, and letter colors for each product. Because these items are designed and made especially for you when you place your order, I do not accept returns or exchanges. The only time an item may be replaced is if it was my error. If this is the case, contact me immediately but NO LATER than 2 days after receiving the item. Always be extra careful when leaving personalized information for me for your item. Make sure spelling and capitalization is correct. I am not responsible for any wrong information you leave me.
Pet items are not returnable for any reason.